Frequently Asked Questions

Soybag products are crafted with 100% pure vegetarian ingredients, rich in plant protein, and free from cholesterol and preservatives. We use natural ingredients like soybeans, wheat fiber, galangal, lemongrass, and fresh vegetables to ensure both superior nutrition and exceptional taste. Unlike many alternatives, we use zero artificial colors and no onion or garlic — making our products suitable for a wide range of dietary preferences.

Yes! All Soybag products are made without onion and garlic, which makes them compatible with Jain dietary guidelines. They are also completely free from meat, eggs, and any animal-derived ingredients. Please check individual product labels to confirm specific requirements for your needs.

Our Frozen Soya Pops and Soya Burger Patty are the highest in protein — containing 16.6g and 16.7g of protein per 100g respectively. The Frozen Soya Fillers are also excellent at 16g per 100g. These are ideal for fitness-focused individuals and those looking to increase their plant-based protein intake.

The Mushroom Burger Patty is our lowest calorie option at just 46 kcal per 100g — making it ideal for weight management. It also has zero saturated fat and zero cholesterol, supporting cardiovascular health while still delivering rich umami flavor.

Most Soybag products contain soy and wheat gluten. Those with allergies to soy or wheat should consume with caution or avoid these products. The Tastemaker Curry Masala contains mustard seeds and is not suitable for those with mustard allergies. Always check the specific product label for full allergen information before consuming.

Absolutely! Our products are designed to be versatile. Use Soya Fillers in curries, stir-fries, and biryanis. The Burger Patties work in wraps, sandwiches, and buns. Soya Pops and Mushroom Chops can be used as salad toppings, in soups, or as standalone snacks. The Tastemaker Masala works with any vegetable or protein. Get creative — the possibilities are endless!

Yes, every single Soybag product contains 0mg of cholesterol. This is because all our products are 100% plant-based. Cholesterol is only found in animal products — our soya and mushroom-based items naturally contain none, making them an excellent choice for heart-healthy diets.

Yes — all Soybag products are completely free from chemical preservatives. We use deep-freezing technology to naturally preserve freshness and nutrition for up to 12 months, without any added chemicals. The cold chain is the only preservation method we use.

Our Frozen Soya Fillers contain 0g of sugar and are low in carbohydrates, making them particularly suitable for those monitoring blood sugar. The Soya Pops and Mushroom Chops are also relatively low in carbohydrates. However, we always recommend consulting your healthcare provider before making dietary changes if you have diabetes or any medical condition.

No. None of our products contain artificial colors or artificial flavors. The vibrant colors you see are derived entirely from natural ingredients — vegetables, herbs, turmeric, and spices — exactly as nature intended. We believe good food doesn't need artificial enhancement.

Store all frozen products in your deep freezer at -18°C. They maintain freshness, nutrition, and flavor for up to 12 months when kept continuously frozen. Keep away from direct sunlight and in a hygienic, sealed environment. Once thawed, consume within the timeframe stated on the packaging — do not refreeze.

All frozen Soybag products have a 12-month shelf life from the date of packaging when stored continuously at -18°C. The Tastemaker Curry Masala also has a 12-month shelf life — stored at room temperature in a cool, dry, sealed container away from moisture and direct sunlight.

Unlike our frozen products, the Tastemaker Curry Masala does not need refrigeration. Store it in a cool, dry place away from moisture and direct sunlight. Keep the container tightly sealed between uses to preserve the aroma and flavor of the spices. Best before 12 months from date of packaging.

Simply message us on WhatsApp at +91 90625 94320 or call the same number. Tell us which products you'd like and how many packs. We'll confirm availability, share pricing, and agree on a delivery timeline. You can also email us at soybagofficial@gmail.com. We aim to respond within a few hours.

We currently deliver across Kolkata and surrounding areas in West Bengal. All frozen products are delivered with proper insulated packaging to maintain the cold chain and ensure products arrive in perfect frozen condition. Contact us on WhatsApp to confirm if we deliver to your specific pincode.

Pack sizes vary by product — Soya Pops, Mushroom Chops, and Veg Crescent come in 250g packs serving 4–8 people. Soya Fillers come in 500g packs serving 10–14 people. Soya Burger Patty comes in 400g packs (10 pieces) serving 5–10 people. Tastemaker Curry Masala comes in 100g boxes with 10 sachets, each serving 4–6 people.

Yes! We welcome bulk orders for events, restaurants, catering services, and institutions. Please contact us in advance on WhatsApp (+91 90625 94320) or email soybagofficial@gmail.com to discuss bulk pricing, availability, and delivery scheduling. We recommend placing bulk orders at least 2–3 days in advance.

We accept all major payment methods including UPI (GPay, PhonePe, Paytm), bank transfers, and cash on delivery for Kolkata addresses. Payment details will be shared when you place your order on WhatsApp. We do not have an online cart or checkout — all orders are placed through WhatsApp or phone.